This paper is in the following e-collection/theme issue:

Aging in Place (331) Artificial Intelligence (1723) Chatbots and Conversational Agents (627) Participatory Medicine & E-Patients (829) Participatory Design and Participatory Research (364) New Services for the Elderly (65)

Published on in Vol 2, No 2 (2019): Jul-Dec

Exploring Older Adults’ Beliefs About the Use of Intelligent Assistants for Consumer Health Information Management: A Participatory Design Study

Exploring Older Adults’ Beliefs About the Use of Intelligent Assistants for Consumer Health Information Management: A Participatory Design Study

Exploring Older Adults’ Beliefs About the Use of Intelligent Assistants for Consumer Health Information Management: A Participatory Design Study

Authors of this article:

Aqueasha Martin-Hammond1 Author Orcid Image ;   Sravani Vemireddy2 Author Orcid Image ;   Kartik Rao1 Author Orcid Image
Article Authors Cited by (32) Tweetations (3) Metrics

Journals

  1. Ozkaynak M, Sircar C, Frye O, Valdez R. A Systematic Review of Design Workshops for Health Information Technologies. Informatics 2021;8(2):34 View
  2. Gudala M, Ross M, Mogalla S, Lyons M, Ramaswamy P, Roberts K. Benefits of, Barriers to, and Needs for an Artificial Intelligence–Powered Medication Information Voice Chatbot for Older Adults: Interview Study With Geriatrics Experts. JMIR Aging 2022;5(2):e32169 View
  3. Shade M, Hama R, Eisenhauer C, Khazanchi D, Pozehl B. “Ask, ‘When You Do This, How Much Pain Are You In?’”: Content Preferences for a Conversational Pain Self-Management Software Application. Journal of Gerontological Nursing 2023;49(1):11 View
  4. Davis N, Shiroma K, Xie B, Yeh T, Han X, De Main A. Designing eHealth Tutorials with and for Older Adults. Proceedings of the Association for Information Science and Technology 2021;58(1):92 View
  5. Morse B, Soares A, Ytell K, DeSanto K, Allen M, Holliman B, Lee R, Kwan B, Schilling L. Co-design of the Transgender Health Information Resource: Web-Based Participatory Design. Journal of Participatory Medicine 2023;15:e38078 View
  6. Liu N, Pu Q, Shi Y, Zhang S, Qiu L. Older Adults’ Interaction With Intelligent Virtual Assistants: The Role of Information Modality and Feedback. International Journal of Human–Computer Interaction 2023;39(5):1162 View
  7. Chaudhry B, Dasgupta D, Chawla N. Formative Evaluation of a Tablet Application to Support Goal-Oriented Care in Community-Dwelling Older Adults. Proceedings of the ACM on Human-Computer Interaction 2022;6(MHCI):1 View
  8. El Kamali M, Angelini L, Caon M, Dulake N, Chamberlain P, Craig C, Standoli C, Andreoni G, Abou Khaled O, Mugellini E. Co-designing an Embodied e-Coach With Older Adults: The Tangible Coach Journey. International Journal of Human–Computer Interaction 2024;40(10):2736 View
  9. Weber P, Mahmood F, Ahmadi M, von Jan V, Ludwig T, Wieching R. Fridolin: participatory design and evaluation of a nutrition chatbot for older adults. i-com 2023;22(1):33 View
  10. Sadek M, Calvo R, Mougenot C. Co-designing conversational agents: A comprehensive review and recommendations for best practices. Design Studies 2023;89:101230 View
  11. Marziali R, Franceschetti C, Dinculescu A, Nistorescu A, Kristály D, Moșoi A, Broekx R, Marin M, Vizitiu C, Moraru S, Rossi L, Di Rosa M. Reducing Loneliness and Social Isolation of Older Adults Through Voice Assistants: Literature Review and Bibliometric Analysis. Journal of Medical Internet Research 2024;26:e50534 View
  12. Brewer R. Understanding voice‐based information uncertainty: A case study of health information seeking with voice assistants. Journal of the Association for Information Science and Technology 2024;75(10):1041 View
  13. Rodríguez-Martínez A, Amezcua-Aguilar T, Cortés-Moreno J, Jiménez-Delgado J. Qualitative Analysis of Conversational Chatbots to Alleviate Loneliness in Older Adults as a Strategy for Emotional Health. Healthcare 2023;12(1):62 View
  14. Tokunaga S, Sekiguchi T, Watanabe Miura K, Sugimoto H, S Abe M, Tamura K, Kishimoto T, Kudo T, Otake-Matsuura M. Home-Based Cognitive Intervention for Healthy Older Adults Through Asking Robots Questions: Randomized Controlled Trial. JMIR Aging 2024;7:e47229 View
  15. Brewer R, Ankenbauer S, Hashmi M, Upadhyay P. Examining Voice Community Use. ACM Transactions on Computer-Human Interaction 2024;31(2):1 View
  16. Bokolo Jnr A. Examining the Use of Intelligent Conversational Voice-Assistants for Improved Mobility Behavior of Older Adults in Smart Cities. International Journal of Human–Computer Interaction 2024:1 View
  17. König-Klever E, Bohn P, Libânio C, Fogliatto F, Tonetto L. Design of health technologies for users facing limitations: A scoping review. Technology and Disability 2024;36(4):143 View
  18. Nallam P, Bhandari S, Sanders J, Martin-Hammond A. A Question of Access: Exploring the Perceived Benefits and Barriers of Intelligent Voice Assistants for Improving Access to Consumer Health Resources Among Low-Income Older Adults. Gerontology and Geriatric Medicine 2020;6 View
  19. Merkel S, Schorr S. Identification of Use Cases, Target Groups, and Motivations Around Adopting Smart Speakers for Health Care and Social Care Settings: Scoping Review. JMIR AI 2025;4:e55673 View
  20. König-Klever E, Bohn P, Libânio C, Fogliatto F, Tonetto L. Design of health technologies for users facing limitations: A scoping review. Technology and Disability 2024;36(4):143 View
  21. Høiseth M, Nakrem S. Co-creation in digital health services for older people: a realist review of enabling factors and barriers. Design for Health 2024;8(3):390 View
  22. Cho H, Oh O, Greene N, Gordon L, Morgan S, Walke L, Demiris G, Lipsitz L. Engagement of Older Adults in the Design, Implementation, and Evaluation of Artificial Intelligence Systems for Aging: A Scoping Review. The Journals of Gerontology, Series A: Biological Sciences and Medical Sciences 2025;80(5) View

Books/Policy Documents

  1. Karimi P, Ballard K, Vazirani P, Jorigay R, Martin-Hammond A. Pervasive Computing Technologies for Healthcare. View
  2. Langer H, Merkel S. Design, Operation and Evaluation of Mobile Communications. View
  3. Camacho M, Perramon J, Puig-Bosch X, Dang V, Díaz O, Lekadir K. Trustworthy AI in Medical Imaging. View

Conference Proceedings

  1. Karimi P, Bora P, Martin-Hammond A. Proceedings of the 18th International Web for All Conference. Scribe View
  2. Sayago S, Ribera M. Proceedings of the 9th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion. Apple Siri (input) + Voice Over (output) = a de facto marriage View
  3. Wang W, Khalajzadeh H, Grundy J, Madugalla A, Obie H. Proceedings of the 46th International Conference on Software Engineering: Software Engineering in Society. Adaptive User Interfaces for Software Supporting Chronic Disease View
  4. Boostani R, Munteanu C, Kuzminykh A. ACM Conversational User Interfaces 2024. Unravelling the Paradigm: Prioritizing Process over Results—Sports Training as a Catalyst for Age-Friendly CUI Design View
  5. Mahmood A, Cao S, Stiber M, Antony V, Huang C. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems. Voice Assistants for Health Self-Management: Designing for and with Older Adults View
  6. Parker A, Vardoulakis L, Alla J, Harrington C. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems. Participatory AI Considerations for Advancing Racial Health Equity View
  7. Karimi P, Martin-Hammond A. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. Finding the Right Balance: User Control and Automation in AI Tools for Supporting Older Adults' Health Information Tasks View