“Call a Teenager… That’s What I Do!” - Grandchildren Help Older Adults Use New Technologies: Qualitative Study

Jennifer Dickman Portz   ^{1, 2} , MSW, PhD ;   Christine Fruhauf   ³ , PhD ;   Sheana Bull   ⁴ , MPH, PhD ;   Rebecca S Boxer   ² , MD ;   David B Bekelman   ^{1, 5} , MPH, MD ;   Alejandra Casillas   ⁶ , MSHS, MD ;   Kathy Gleason   ² , PhD ;   Elizabeth A Bayliss   ² , MSPH, MD

¹ Division of General Internal Medicine, University of Colorado, Aurora, CO, United States

² Institute for Health Research, Kaiser Permanente Colorado, Aurora, CO, United States

³ Department of Human Development and Family Studies, College of Health and Human Sciences, Colorado State University, Fort Collins, CO, United States

⁴ mHealth Impact Lab, Colorado School of Public Health, University of Colorado, Aurora, CO, United States

⁵ Department of Medicine, Eastern Colorado Health Care System, Department of Veterans Affairs, Denver, CO, United States

⁶ Division of General Internal Medicine and Health Services Research, David Geffen School of Medicine, University of California, Los Angeles, Los Angeles, CA, United States