Accessibility settings

Published on in Vol 9 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/93057, first published .
Woman working on laptop at a home office desk with smartphone and coffee cup

Gaps Between Self-Reported and Documented Use of a Health Care Service Portal Among Older Adults: Cross-Sectional Survey and Retrospective Electronic Data Study

Gaps Between Self-Reported and Documented Use of a Health Care Service Portal Among Older Adults: Cross-Sectional Survey and Retrospective Electronic Data Study

Efrat Neter   1 , PhD ;   Diane Levin-Zamir   2, 3 , MPH, PhD ;   Ester Eliyahu   2 , MPH ;   Peter W S Chang   4 , MD, MPH, ScD ;   Tuyen V Duong   5 , PhD ;   Orna Baron-Epel   2 , PhD

1 Behavioral Sciences Department, Ruppin Academic Center, Emeq Hefer, Israel

2 School of Public Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Haifa, Israel

3 Department of Health Education and Promotion, Clalit Health Services, Tel-Aviv, Israel

4 Chang Bing Show Chwan Memorial Hospital, Lukang, Taiwan

5 School of Nutrition and Health Sciences, Taipei Medical University, Taipei, Taiwan

Corresponding Author:

  • Efrat Neter, PhD
  • Behavioral Sciences Department
  • Ruppin Academic Center
  • 3 Bait
  • Emeq Hefer 4025000
  • Israel
  • Phone: 972 0546462677
  • Fax: 972 98983043
  • Email: neter@ruppin.ac.il