This paper is in the following e-collection/theme issue:

New Services for the Elderly (45) JMIR Theme Issue: COVID-19 Special Issue (2394) Telehealth and Telemonitoring (1575) Outbreak and Pandemic Preparedness and Management (1679) Theme Issue: Novel Coronavirus (COVID-19) Outbreak Rapid Reports (1484)

Published on in Vol 3, No 2 (2020): Jul-Dec

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/23176, first published .
Disparities in Video and Telephone Visits Among Older Adults During the COVID-19 Pandemic: Cross-Sectional Analysis

Disparities in Video and Telephone Visits Among Older Adults During the COVID-19 Pandemic: Cross-Sectional Analysis

Disparities in Video and Telephone Visits Among Older Adults During the COVID-19 Pandemic: Cross-Sectional Analysis

Authors of this article:

Christopher H Schifeling1 Author Orcid Image ;   Prajakta Shanbhag1 Author Orcid Image ;   Angene Johnson1 Author Orcid Image ;   Riannon C Atwater1 Author Orcid Image ;   Claire Koljack1 Author Orcid Image ;   Bennett L Parnes1 Author Orcid Image ;   Maria M Vejar1 Author Orcid Image ;   Samantha A Farro1 Author Orcid Image ;   Phoutdavone Phimphasone-Brady2 Author Orcid Image ;   Hillary D Lum1, 3 Author Orcid Image
Article Authors Cited by (87) Tweetations (12) Metrics

Journals

  1. Zubatsky M. Virtual Groups to Address the Health of Homebound Adults During COVID-19: A Biopsychosocial Framework. The Journal of nutrition, health and aging 2021;25(3):281 View
  2. Cohen A, Shur N, Starin D, MacLeod E, Roshan Lal T, Leon E, Regier D. Pediatric medical genetics house call: Telemedicine for the next generation of patients and providers. American Journal of Medical Genetics Part C: Seminars in Medical Genetics 2021;187(1):55 View
  3. Alcocer Alkureishi M, Lenti G, Choo Z, Castaneda J, Weyer G, Oyler J, Lee W. Teaching Telemedicine: The Next Frontier for Medical Educators. JMIR Medical Education 2021;7(2):e29099 View
  4. Braune K, Boss K, Schmidt-Herzel J, Gajewska K, Thieffry A, Schulze L, Posern B, Raile K. Shaping Workflows in Digital and Remote Diabetes Care During the COVID-19 Pandemic via Service Design: Prospective, Longitudinal, Open-label Feasibility Trial. JMIR mHealth and uHealth 2021;9(4):e24374 View
  5. Lott A, Campbell K, Hutzler L, Lajam C. Telemedicine Utilization at an Academic Medical Center During COVID-19 Pandemic: Are Some Patients Being Left Behind?. Telemedicine and e-Health 2022;28(1):44 View
  6. Naves L, Rosa I, Lima T, Santana L, Castro L, Casulari L. Implementation and Monitoring of a Telemedicine Model in Acromegalic Outpatients in a Low-Income Country During the COVID-19 Pandemic. Telemedicine and e-Health 2021;27(8):905 View
  7. Hamad J, Fox A, Kammire M, Hollis A, Khairat S. Evaluating the Experiences of New and Existing Teledermatology Patients During the COVID-19 Pandemic: Cross-sectional Survey Study. JMIR Dermatology 2021;4(1):e25999 View
  8. Gately M, Tickle-Degnen L, McLaren J, Ward N, Ladin K, Moo L. Factors Influencing Barriers and Facilitators to In-home Video Telehealth for Dementia Management. Clinical Gerontologist 2022;45(4):1020 View
  9. Phimphasone-Brady P, Chiao J, Karamsetti L, Sieja A, Johnson R, Macke L, Lum H, Lee R, Farro S, Loeb D, Schifeling C, Huebschmann A. Clinician and staff perspectives on potential disparities introduced by the rapid implementation of telehealth services during COVID-19: a mixed-methods analysis. Translational Behavioral Medicine 2021;11(7):1339 View
  10. Alkureishi M, Choo Z, Lenti G, Castaneda J, Zhu M, Nunes K, Weyer G, Oyler J, Shah S, Lee W. Clinician Perspectives on Telemedicine: Observational Cross-sectional Study. JMIR Human Factors 2021;8(3):e29690 View
  11. Rodriguez N, Okwara N, Shen L, Jajoo K, Chan W. Impact of Telemedicine Modalities on Equitable Access to Ambulatory Gastroenterology Care. Gastroenterology 2021;161(3):742 View
  12. Pagán V, McClung K, Peden C. An Observational Study of Disparities in Telemedicine Utilization in Primary Care Patients Before and During the COVID-19 Pandemic. Telemedicine and e-Health 2022;28(8):1117 View
  13. Hossain M, Dean E, Kaliski D. Using Administrative Data to Examine Telemedicine Usage Among Medicaid Beneficiaries During the Coronavirus Disease 2019 Pandemic. Medical Care 2022;60(7):488 View
  14. Stamenova V, Budhwani S, Soobiah C, Fujioka J, Khan R, Liu R, Halperin I, Bhatia R, Desveaux L. Hospital-based ambulatory clinic adoption of video and telephone visits before and during the COVID-19 pandemic: a convergent mixed-methods study. Journal of Integrated Care 2022;30(4):413 View
  15. Chan B, Bougatsos C, Priest K, McCarty D, Grusing S, Chou R. Opioid Treatment Programs, Telemedicine and COVID-19: A Scoping Review. Substance Abuse 2022;43(1):539 View
  16. Chu J, Kaplan C, Lee J, Livaudais-Toman J, Karliner L. Increasing Telehealth Access to Care for Older Adults During the COVID-19 Pandemic at an Academic Medical Center: Video Visits for Elders Project (VVEP). The Joint Commission Journal on Quality and Patient Safety 2022;48(3):173 View
  17. Connolly S, Charness M, Miller C. To increase patient use of video telehealth, look to clinicians. Health Services Research 2023;58(1):5 View
  18. Waycott J, Zhao W, Kelly R, Robertson E. Technology-Mediated Enrichment in Aged Care: Survey and Interview Study. JMIR Aging 2022;5(2):e31162 View
  19. Dang S, Muralidhar K, Li S, Tang F, Mintzer M, Ruiz J, Valencia W. Gap in Willingness and Access to Video Visit Use Among Older High-risk Veterans: Cross-sectional Study. Journal of Medical Internet Research 2022;24(4):e32570 View
  20. Haynes N, Ezekwesili A, Nunes K, Gumbs E, Haynes M, Swain J. “Can you see my screen?” Addressing Racial and Ethnic Disparities in Telehealth. Current Cardiovascular Risk Reports 2021;15(12) View
  21. Dennett A, Taylor N, Williams K, Lewis A, Brann P, Hope J, Wilton A, Harding K. Consumer perspectives of telehealth in ambulatory care in an Australian health network. Health & Social Care in the Community 2022;30(5):1903 View
  22. Alkureishi M, Choo Z, Rahman A, Ho K, Benning-Shorb J, Lenti G, Velázquez Sánchez I, Zhu M, Shah S, Lee W. Digitally Disconnected: Qualitative Study of Patient Perspectives on the Digital Divide and Potential Solutions. JMIR Human Factors 2021;8(4):e33364 View
  23. Chopra S, Solomon P, Goldhirsch S, Fernandez H, Cummings K. Geriatrics fellowship during COVID-19: expanding impact, using innovation and maintaining balance. Gerontology & Geriatrics Education 2022;43(1):55 View
  24. Crotty B, Hyun N, Polovneff A, Dong Y, Decker M, Mortensen N, Holt J, Winn A, Laud P, Somai M. Analysis of Clinician and Patient Factors and Completion of Telemedicine Appointments Using Video. JAMA Network Open 2021;4(11):e2132917 View
  25. Binion S, Sorgen L, Peshkin B, Valdimarsdottir H, Isaacs C, Nusbaum R, Graves K, DeMarco T, Wood M, McKinnon W, Garber J, McCormick S, Ladd M, Schwartz M. Telephone versus in-person genetic counseling for hereditary cancer risk: Patient predictors of differential outcomes. Journal of Telemedicine and Telecare 2024;30(2):334 View
  26. Frydman J, Berkalieva A, Liu B, Scarborough B, Mazumdar M, Smith C. Telemedicine Utilization in the Ambulatory Palliative Care Setting: Are There Disparities?. Journal of Pain and Symptom Management 2022;63(3):423 View
  27. Ribaya D, Cunningham A, Hersh L, Salzman B, Parks S. Acceptability of Telemedicine in a Geriatric Outpatient Practice During the COVID-19 Pandemic. Telemedicine and e-Health 2023;29(6):921 View
  28. Shee K, Liu A, Yarbrough C, Branagan L, Pierce L, Odisho A. Identifying Barriers to Successful Completion of Video Telemedicine Visits in Urology. Urology 2022;169:17 View
  29. Tobin E, Hadwiger A, DiChiara A, Entz A, Miller-Matero L. Demographic Predictors of Telehealth Use for Integrated Psychological Services in Primary Care During the COVID-19 Pandemic. Journal of Racial and Ethnic Health Disparities 2023;10(3):1492 View
  30. Kalaivanan R, Rahul P, Manjunatha N, Kumar C, Sivakumar P, Math S. Telemedicine in Geriatric Psychiatry: Relevance in India. Indian Journal of Psychological Medicine 2021;43(5_suppl):S121 View
  31. Sharma A, Khoong E, Sierra M, Rivadeneira N, Nijagal M, Su G, Lyles C, DeFries T, Tuot D, Sarkar U. System-Level Factors Associated With Telephone and Video Visit Use: Survey of Safety-Net Clinicians During the Early Phase of the COVID-19 Pandemic. JMIR Formative Research 2022;6(3):e34088 View
  32. Patel T, Ivo J, Pitre T, Faisal S, Antunes K, Oda K. An In-Home Medication Dispensing System to Support Medication Adherence for Patients With Chronic Conditions in the Community Setting: Prospective Observational Pilot Study. JMIR Formative Research 2022;6(5):e34906 View
  33. Benjenk I, Franzini L, Roby D, Chen J. Disparities in Audio-only Telemedicine Use Among Medicare Beneficiaries During the Coronavirus Disease 2019 Pandemic. Medical Care 2021;59(11):1014 View
  34. Raes S, Trybou J, Annemans L. How to Pay for Telemedicine: A Comparison of Ten Health Systems. Health Systems & Reform 2022;8(1) View
  35. Li M, Strauss D, Chen K, Davoodi N, Joerg L, Jimenez F, Goldberg E. Qualitative interviews with physicians: Overcoming barriers to access to bring telehealth to older adults during COVID-19. Journal of Brown Hospital Medicine 2022;1(3) View
  36. Yu E, Hagens S. Socioeconomic Disparities in the Demand for and Use of Virtual Visits Among Senior Adults During the COVID-19 Pandemic: Cross-sectional Study. JMIR Aging 2022;5(1):e35221 View
  37. Chen P, Helm A, Caloudas S, Ecker A, Day G, Hogan J, Lindsay J. Evidence of Phone vs Video-Conferencing for Mental Health Treatments: A Review of the Literature. Current Psychiatry Reports 2022;24(10):529 View
  38. D'Amico R, Schnell P, Foraker R, Olayiwola J, Jonas D, Brill S. The Evolution of Primary Care Telehealth Disparities During COVID-19: Retrospective Cohort Study. Journal of Medical Internet Research 2023;25:e43965 View
  39. Abdallah L, Stolee P, Lopez K, Whate A, Boger J, Tong C. The Impact of COVID-19 on Older Adults’ Perceptions of Virtual Care: Qualitative Study. JMIR Aging 2022;5(4):e38546 View
  40. Esber A, Teufel M, Jahre L, in der Schmitten J, Skoda E, Bäuerle A. Predictors of patients’ acceptance of video consultation in general practice during the coronavirus disease 2019 pandemic applying the unified theory of acceptance and use of technology model. DIGITAL HEALTH 2023;9:205520762211493 View
  41. Toschi E, Adam A, Atakov-Castillo A, Slyne C, Laffel L, Munshi M. Use of Telemedicine in Adults with Type 1 Diabetes: Do Age and Use of Diabetes-Related Technology Matter?. Telemedicine and e-Health 2023;29(9):1374 View
  42. Wu R, Zhao J, Cheung C, Natsuaki M, Rebok G, Strickland-Hughes C. Learning as an Important Privilege: A Life Span Perspective with Implications for Successful Aging. Human Development 2021;65(1):51 View
  43. Rorai V, Perry T, Whitney S, Gianfermi H, Mitchell J, Key K, Lichtenberg P, Taylor R, Ilardo J, Knurek S, Conyers C. “It Takes Some Empathy, Sympathy, and Listening”: Telephone Outreach to Older Detroiters in a Pandemic as a Modality to Gain an Understanding of Challenges and Resiliency. Journal of Urban Health 2021;98(S2):91 View
  44. Aziz K, Moon J, Parikh R, Lorch A, Friedman D, Miller J, Armstrong G. Association of Patient Characteristics With Delivery of Ophthalmic Telemedicine During the COVID-19 Pandemic. JAMA Ophthalmology 2021;139(11):1174 View
  45. Husain L, Greenhalgh T, Hughes G, Finlay T, Wherton J. Desperately Seeking Intersectionality in Digital Health Disparity Research: Narrative Review to Inform a Richer Theorization of Multiple Disadvantage. Journal of Medical Internet Research 2022;24(12):e42358 View
  46. Mao A, Tam L, Xu A, Osborn K, Sheffrin M, Gould C, Schillinger E, Martin M, Mesias M. Barriers to Telemedicine Video Visits for Older Adults in Independent Living Facilities: Mixed Methods Cross-sectional Needs Assessment. JMIR Aging 2022;5(2):e34326 View
  47. Eggleton K, Bui N, Goodyear-Smith F. Disruption to the doctor–patient relationship in primary care: a qualitative study. BJGP Open 2022;6(4):BJGPO.2022.0039 View
  48. Chu C, Nayyar D, Bhattacharyya O, Martin D, Agarwal P, Mukerji G. Patient and Provider Experiences With Virtual Care in a Large, Ambulatory Care Hospital in Ontario, Canada During the COVID-19 Pandemic: Observational Study. Journal of Medical Internet Research 2022;24(10):e38604 View
  49. Braxton E, Myers E, Zhao J, Evans S, Tarr M. In-Person Versus Video Preoperative Visit: A Randomized Clinical Trial. Urogynecology 2023;29(1):58 View
  50. Gilstrap L, Zhou W, Alsan M, Nanda A, Skinner J. Trends in Mortality Rates Among Medicare Enrollees With Alzheimer Disease and Related Dementias Before and During the Early Phase of the COVID-19 Pandemic. JAMA Neurology 2022;79(4):342 View
  51. Freytag J, Touchett H, Bryan J, Lindsay J, Gould C. Advances in Psychotherapy for Older Adults Using Video-to-Home Treatment. Advances in Psychiatry and Behavioral Health 2022;2(1):71 View
  52. Cantor A, Nelson H, Pappas M, Atchison C, Hatch B, Huguet N, Flynn B, McDonagh M. Telehealth for Women’s Preventive Services for Reproductive Health and Intimate Partner Violence: a Comparative Effectiveness Review. Journal of General Internal Medicine 2023;38(7):1735 View
  53. Mistry S, Shaw M, Raffan F, Johnson G, Perren K, Shoko S, Harris-Roxas B, Haigh F. Inequity in Access and Delivery of Virtual Care Interventions: A Scoping Review. International Journal of Environmental Research and Public Health 2022;19(15):9411 View
  54. Thomas-Jacques T, Jamieson T, Shaw J. Telephone, video, equity and access in virtual care. npj Digital Medicine 2021;4(1) View
  55. Fisher K, Tapley A, Ralston A, Davey A, Fielding A, van Driel M, Holliday E, Ball J, Dizon J, Spike N, Clarke L, Magin P. General practice trainees’ telehealth use during the COVID-19 pandemic: a cross-sectional study. Family Practice 2023;40(5-6):638 View
  56. Ganguli I, Orav E, Hailu R, Lii J, Rosenthal M, Ritchie C, Mehrotra A. Patient Characteristics Associated With Being Offered or Choosing Telephone vs Video Virtual Visits Among Medicare Beneficiaries. JAMA Network Open 2023;6(3):e235242 View
  57. Garcia Reyes E, Kelly R, Buchanan G, Waycott J. Understanding Older Adults’ Experiences With Technologies for Health Self-management: Interview Study. JMIR Aging 2023;6:e43197 View
  58. Li K, Marquis L, Malani P, Solway E, Kirch M, Singer D, Kullgren J, Plegue M, Buis L. Perceptions of telehealth among older U.S. adults during the COVID-19 pandemic: A national survey. Journal of Telemedicine and Telecare 2023:1357633X2311660 View
  59. Chen A, Ayub M, Mishuris R, Rodriguez J, Gwynn K, Lo M, Noronha C, Henry T, Jones D, Lee W, Varma M, Cuevas E, Onumah C, Gupta R, Goodson J, Lu A, Syed Q, Suen L, Heiman E, Salhi B, Khoong E, Schmidt S. Telehealth Policy, Practice, and Education: a Position Statement of the Society of General Internal Medicine. Journal of General Internal Medicine 2023;38(11):2613 View
  60. Cunha A, Pedro A, Cordeiro J. Facilitators of and Barriers to Accessing Hospital Medical Specialty Telemedicine Consultations During the COVID-19 Pandemic: Systematic Review. Journal of Medical Internet Research 2023;25:e44188 View
  61. Jiang Y, Wang J. Technological Innovations and Data-Driven Support for Older Adults. JMIR Aging 2023;6:e48547 View
  62. Rome D, Sales A, Cornelius T, Malhotra S, Singer J, Ye S, Moise N. Impact of Telemedicine Modality on Quality Metrics in Diverse Settings: Implementation Science–Informed Retrospective Cohort Study. Journal of Medical Internet Research 2023;25:e47670 View
  63. Dia M, Davoudi S, Sanayei N, Martin D, Albrecht M, Ness S, Subramanian M, Siegel N, Chen X. Demographic and socioeconomic disparities in the hybrid ophthalmology telemedicine model. Journal of Telemedicine and Telecare 2023 View
  64. Kouanda A, Faggen A, Bayudan A, Kamal F, Avila P, Arain M, Dai S, Munroe C. Impact of Telemedicine on No-Show Rates in an Ambulatory Gastroenterology Practice. Telemedicine and e-Health 2024;30(4):1026 View
  65. Ryan M, Gibbs L, Sehgal S. Health Support for At-Risk Older Adults during COVID-19. Healthcare 2023;11(13):1856 View
  66. Gately M, Metcalf E, Waller D, McLaren J, Chamberlin E, Hawley C, Venegas M, Dryden E, O'Connor M, Moo L. Caregiver Support Role in Occupational Therapy Video Telehealth. Topics in Geriatric Rehabilitation 2023;39(4):253 View
  67. Battams S, Martini A. The Impact of the COVID-19 Pandemic on People With Cognitive Impairment Residing in Aged Care Facilities: An Integrative Review. INQUIRY: The Journal of Health Care Organization, Provision, and Financing 2023;60:004695802311608 View
  68. Ostovari M, Zhang Z, Patel V, Jurkovitz C. Telemedicine and health disparities: Association between the area deprivation index and primary care telemedicine utilization during the COVID-19 pandemic. Journal of Clinical and Translational Science 2023;7(1) View
  69. Kraus M, Stegner C, Reiss M, Riedel M, Børsch A, Vrangbaek K, Michel M, Turmaine K, Cseh B, Dózsa C, Dandi R, Mori A, Czypionka T. The role of primary care during the pandemic: shared experiences from providers in five European countries. BMC Health Services Research 2023;23(1) View
  70. Khairat S, John R, Pillai M, McDaniel P, Edson B. Patient Characteristics Associated With Phone and Video Visits at a Tele-Urgent Care Center During the Initial COVID-19 Response: Cross-Sectional Study. Online Journal of Public Health Informatics 2024;16:e50962 View
  71. Gately M, Trudeau S. An Online Learning Experience Simulating Video Telehealth with Older Adults: Student Perceptions. Journal of Technology in Behavioral Science 2023;9(1):154 View
  72. Ali M, Sullivan G. Racial Differences in Expanded Telemedicine Use During COVID-19: A Literature Review. Telemedicine and e-Health 2024;30(5):1394 View
  73. Carson H, Wang K, Paek H, Hoffman P, Arakaki A, Gonzalez-Colaso R, Barakat L, Villanueva M, Womack J. Equity and use of telehealth modalities among people living with HIV during the COVID-19 pandemic. DIGITAL HEALTH 2023;9 View
  74. Rodríguez-Fernández J, Hoertel N, Saner H, Raji M. Acculturation and Disparities in Telemedicine Readiness: A National Study. The International Journal of Aging and Human Development 2023 View
  75. Fisher K, Tapley A, Ralston A, Davey A, Fielding A, van Driel M, Holliday E, Ball J, Dizon J, Spike N, Clarke L, Magin P. Video versus telephone for telehealth delivery: a cross-sectional study of Australian general practice trainees. Family Practice 2024;41(2):198 View
  76. Muellers K, Andreadis K, Mkuu R, Lin J, Horowitz C, Kaushal R, Ancker J. Telemedicine decision-making in primary care during the COVID-19 pandemic: Balancing patient agency and provider expertise. Health Policy and Technology 2024:100839 View
  77. Aslan A, Mold F, van Marwijk H, Armes J. What are the determinants of older people adopting communicative e-health services: a meta-ethnography. BMC Health Services Research 2024;24(1) View
  78. Chuen V, Dholakia S, Kalra S, Watt J, Wong C, Ho J. Geriatric care physicians’ perspectives on providing virtual care: a reflexive thematic synthesis of their online survey responses from Ontario, Canada. Age and Ageing 2024;53(1) View
  79. Halas G, Baldwin A, Mackay K, Cardenas E, LaBine L, Cherrett P, Abraham L, Fogarty V, Singer A, Katz A, Kirby S. Patients’ and caregivers’ experiences of virtual care in a primary care setting during the COVID-19 pandemic: A patient-oriented research study. DIGITAL HEALTH 2024;10 View
  80. Mackwood M, Pashchenko O, Leggett C, Fontanet C, Skinner J, Fisher E. Telehealth Trends and Hypertension Management Among Rural and Medicaid Patients After COVID-19. Telemedicine and e-Health 2024;30(6):e1677 View
  81. Boudreau J, Moo L, Kennedy M, Conti J, Anwar C, Pimentel C, Nearing K, Hung W, Dryden E. Needs for Successful Engagement in Telemedicine Among Rural Older US Veterans and Their Caregivers: Qualitative Study. JMIR Formative Research 2024;8:e50507 View
  82. Mayers T, Sakamoto A, Inokuchi R, Hanari K, Ring H, Tamiya N. Situation, Education, Innovation, and Recommendation: A Large-Scale Systematic Review of Advance Care Planning in the Age of COVID-19. Healthcare 2024;12(6):667 View
  83. Haimi M, Goren U, Grossman Z. Barriers and challenges to telemedicine usage among the elderly population in Israel in light of the COVID-19 era: A qualitative study. DIGITAL HEALTH 2024;10 View
  84. Porterfield L, Ram M, Kuo Y, Gaither Z, O’Connell K, Roy K, Bhardwaj N, Fingado E. Disparities in the Timeliness of Addressing Patient-Initiated Telephone Calls in a Primary Care Clinic: The Impact of Quality Improvement Interventions. Health Communication 2024:1 View
  85. Halas G, Baldwin A, LaBine L, MacKay K, Singer A, Katz A. A Phenomenological Inquiry of the Shift to Virtual Care Delivery: Insights from Front-Line Primary Care Providers. Healthcare 2024;12(8):861 View
  86. Tang C, Bastani A, Sidhu B, Saberi G, Baker E. Access, Readiness and Willingness to Engage in Allied Health Telerehabilitation Services for Adults: Does Cultural and Linguistic Diversity Make a Difference?. Healthcare 2024;12(11):1141 View

Books/Policy Documents

  1. Davis P, Anderson R. Virtual Mental Health Care for Rural and Underserved Settings. View