Published on in Vol 7 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/46414, first published .
Digital Adoption by an Organization Supporting Informal Caregivers During COVID-19 Pandemic Showing Impact on Service Use, Organizational Performance, and Carers’ Well-Being: Retrospective Population-Based Database Study With Embedded User Survey

Digital Adoption by an Organization Supporting Informal Caregivers During COVID-19 Pandemic Showing Impact on Service Use, Organizational Performance, and Carers’ Well-Being: Retrospective Population-Based Database Study With Embedded User Survey

Digital Adoption by an Organization Supporting Informal Caregivers During COVID-19 Pandemic Showing Impact on Service Use, Organizational Performance, and Carers’ Well-Being: Retrospective Population-Based Database Study With Embedded User Survey

Ala Szczepura   1 * , BA, MA, DPhil ;   Amir Jahan Khan   2 * , BSc, MSc, PhD ;   Deidre Wild   1 * , BA, RGN, MSc, PhD ;   Sara Nelson   3 * , BSc, PhD ;   Sonja Woodhouse   4 * , CIPD, PGDip, MSc ;   Mark Collinson   5 , MA, MBA

1 Research Centre for Healthcare & Communities, Coventry University, Coventry, United Kingdom

2 Department of Economics, Institute of Business Administration (IBA), Karachi, Pakistan

3 Prostate Cancer Research, London, United Kingdom

4 Carers Trust UK, London, United Kingdom

5 MC2S Consultancy Services, Bromsgrove, United Kingdom

*these authors contributed equally

Corresponding Author:

  • Ala Szczepura, BA, MA, DPhil
  • Research Centre for Healthcare & Communities
  • Coventry University
  • Richard Crossman Building
  • Jordan Well
  • Coventry, CV1 5RW
  • United Kingdom
  • Phone: 44 0 7557 425 463
  • Email: ab5794@coventry.ac.uk