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Evaluating the Usability of an HIV Prevention Artificial Intelligence Chatbot in Malaysia: National Observational Study

Evaluating the Usability of an HIV Prevention Artificial Intelligence Chatbot in Malaysia: National Observational Study

To further enhance the algorithms and features of the AI chatbot, it is essential to test its usability among a large number of end-users using predefined metrics. Therefore, we conducted this observational study to evaluate the usability of our AI chatbot for promoting HIV testing among MSM in Malaysia. The AI chatbot was created and embedded into the website MYHIV365.com. The description of the chatbot and the website has been published elsewhere [6].

Zhao Ni, Sunyoung Oh, Rumana Saifi, Iskandar Azwa, Frederick L Altice

JMIR Hum Factors 2025;12:e70034

GamePlan4Care, a Web-Based Adaptation of the Resources for Enhancing Alzheimer’s Caregiver Health II Intervention for Family Caregivers of Persons Living With Dementia: Formative, Qualitative Usability Testing Study

GamePlan4Care, a Web-Based Adaptation of the Resources for Enhancing Alzheimer’s Caregiver Health II Intervention for Family Caregivers of Persons Living With Dementia: Formative, Qualitative Usability Testing Study

After an initial build of the platform to include the functionality of an initial assessment of the caregiving situation followed by access to the safety and emotions domains of the GP4 C content, we conducted caregiver usability testing on these domains to identify additional design needs in preparation for a randomized trial.

Jinmyoung Cho, Thomas Birchfield, Jennifer L Thorud, Marcia G Ory, Alan B Stevens

JMIR Form Res 2025;9:e60143

Conversational Systems for Social Care in Older Adults: Protocol for a Scoping Review

Conversational Systems for Social Care in Older Adults: Protocol for a Scoping Review

A recent systematic review of AI conversational agents in health care identified positive or mixed evidence for effectiveness and usability [24]. Still, it highlights that qualitative perceptions of these technologies could be more guarded. Many studies lacked rigorous designs or sufficient reporting, limiting conclusive assessments of their clinical and operational impact.

Rosiered Brownson-Smith, Ananya Ananthakrishnan, Oksana Hagen, Cen Cong, Amir Aly, Ray B Jones, Edward Meinert

JMIR Res Protoc 2025;14:e72310

The Neo-MILK Web App as a Health Technology to Support Mothers of Preterm and Sick Neonates During Lactation: Usability Study

The Neo-MILK Web App as a Health Technology to Support Mothers of Preterm and Sick Neonates During Lactation: Usability Study

To measure the overall usability of m Health technologies, the system usability scale (SUS) is a widely used instrument, which showed robust results in previous studies [24]. In addition, usability studies often report on ease of use, user experience, and user engagement, depending on the focus of the study [25].

Isabella Schwab, Tim Ohnhaeuser, Roxane Lee Rothe, Till Dresbach, Katharina Schmitz, Natalie Tutzer, Nicola Gabriela Dymek, Juliane Köberlein-Neu, Nadine Scholten, Neo-MILK

JMIR Pediatr Parent 2025;8:e69079

Usability and Quality of the JoyPop App: Prospective Evaluation Study

Usability and Quality of the JoyPop App: Prospective Evaluation Study

Despite this, the majority of mental health apps available in major marketplaces have not undergone usability and quality evaluations [35,37,38]. Usability is defined as a “quality attribute that assesses how easy interfaces are to use” [39]. Evaluating mental health app usability can reveal factors (eg, functionality, feature usefulness, layout, and readability) that reduce engagement and use [35,36].

Ishaq Malik, Teagan Neufeld, Aislin Mushquash

JMIR Hum Factors 2025;12:e65472

Challenges and Mitigation Strategies in the Development and Feasibility Assessment of a Digital Mental Health Intervention for Depression (VMood): Mixed Methods Feasibility Study

Challenges and Mitigation Strategies in the Development and Feasibility Assessment of a Digital Mental Health Intervention for Depression (VMood): Mixed Methods Feasibility Study

A key determinant of implementation success is an intervention’s usability [17]. Usability is the extent to which a product can be used easily, effectively, and with satisfaction to obtain specified goals [18]. Usability has been commonly referred to as a key factor in the successful implementation and sustainability of digital health apps [19], with poor usability being a primary reason for failed adoption [20].

Leena W Chau, Jill K Murphy, Vu Cong Nguyen, Hai Nhu Tran, Harry Minas, Raymond W Lam, Kanna Hayashi, Thi Thanh Xuan Nguyen, Emanuel Krebs, John O'Neil

JMIR Form Res 2025;9:e68297

A Mobile App (Joint Effort) to Support Cannabis Use Self-Management and Reinforce the Use of Protective Behavioral Strategies: Development Process and Usability Testing

A Mobile App (Joint Effort) to Support Cannabis Use Self-Management and Reinforce the Use of Protective Behavioral Strategies: Development Process and Usability Testing

This study aimed to develop Joint Effort, a mobile app prototype designed to support CU self-management and reinforce PBS use among young adults, and to assess its usability. IM is a rigorous, theory- and evidence-based approach that emphasizes the role of research and theory in the intervention development process [32]. Our process was based on IM and a co-design approach.

José Côté, Patricia Auger, Gabrielle Chicoine, Jinghui Cheng, Sylvie Cossette, Guillaume Fontaine, Christine Genest, Shalini Lal, Judith Lapierre, M Gabrielle Pagé, Marc-André Maheu-Cadotte, Geneviève Rouleau, Billy Vinette, Didier Jutras-Aswad

JMIR Form Res 2025;9:e71924

Integrating Mobile Health App Data Into Electronic Medical or Health Record Systems and Its Impact on Health Care Delivery and Patient Health Outcomes: Scoping Review

Integrating Mobile Health App Data Into Electronic Medical or Health Record Systems and Its Impact on Health Care Delivery and Patient Health Outcomes: Scoping Review

Patient involvement in the development and implementation of m Health apps and its integration into EMR/EHR systems ensures that m Health apps and the integration are tailored to their needs, preferences, and concerns, thereby enhancing usability, engagement, and trust [18,23,24,26,31]. The integration of m Health app data into EMR/EHR systems provides significant benefits in several key areas [12,14,16,21,29].

Jialing Lin, Shona Marie Bates, Luke N Allen, Michael Wright, Limin Mao, Michael Kidd

JMIR Mhealth Uhealth 2025;13:e66650

Evaluating the User Experience and Usability of Game-Based Cognitive Assessments for Older People: Systematic Review

Evaluating the User Experience and Usability of Game-Based Cognitive Assessments for Older People: Systematic Review

Although this is not in itself an assessment of usability, it revealed an important usability finding: a lack of digital experience did not impact overall cognitive performance scores in a sample of older game users with low digital literacy and experience. A potential reason for this result may be the cautious and simplistic design of the SASG interface, which supported usability for the target cohort.

Rhys Mantell, Ye In Jane Hwang, Matthew Dark, Kylie Radford, Michael Kasumovic, Lauren Monds, Peter W Schofield, Tony Butler, Adrienne Withall

JMIR Aging 2025;8:e65252

Feasibility of a 12-Week, Therapist-Independent, Smartphone-Based Biofeedback Treatment for Episodic Migraine in Adults: Single-Center, Open-Label, 1-Armed Trial

Feasibility of a 12-Week, Therapist-Independent, Smartphone-Based Biofeedback Treatment for Episodic Migraine in Adults: Single-Center, Open-Label, 1-Armed Trial

The purpose of this study is to assess the feasibility, usability, and safety of 12 weeks of daily use of a home-based biofeedback system as a preventative in adults with episodic migraine. The findings of the study are intended to lead to refinements in the feasibility and usability of Cerebri (version 0.1.0; Nordic Brain Tech AS) and guide study design choices for a future randomized controlled trial. The study was a single-center, open-label, one-armed interventional trial conducted at St.

Amalie Christine Poole, Ingunn Grøntveit Winnberg, Melanie Rae Simpson, Anker Stubberud, Kjersti Grøtta Vetvik, Marte-Helene Bjørk, Lise Rystad Øie, Petter Holmboe, Alexander Olsen, Erling Tronvik, Tore Wergeland

JMIR Hum Factors 2025;12:e59622