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Insights Into Older Adult Patient Concerns Around the Caregiver Proxy Portal Use: Qualitative Interview Study

Insights Into Older Adult Patient Concerns Around the Caregiver Proxy Portal Use: Qualitative Interview Study

Recruitment for the larger study included a 3-step process: (1) clinic staff and physicians generated a list of patients who met the inclusion criteria; (2) we sent recruitment letters to a randomly generated list of these patients; and (3) we made follow-up phone calls to describe the study and schedule interviews with those who were sent the letters. The overall study had a refusal rate of 49.2%.

Celine E Latulipe, Sara A. Quandt, Kathryn Altizer Melius, Alain Bertoni, David P. Miller Jr, Douglas Smith, Thomas A. Arcury

J Med Internet Res 2018;20(11):e10524

Patient Portal Utilization Among Ethnically Diverse Low Income Older Adults: Observational Study

Patient Portal Utilization Among Ethnically Diverse Low Income Older Adults: Observational Study

Fear of losing a personal relationship with a health care provider and a preference for in-person communication with health care providers also curbed the desire to utilize a patient portal [20,21,23,24]. At the same time, poor existing relationships and communications with a health care provider increased the desire to utilize a patient portal [24].

Thomas A A. Arcury, Sara A Quandt, Joanne C Sandberg, David P Miller Jr, Celine Latulipe, Xiaoyan Leng, Jenifer W Talton, Kathryn P Melius, Alden Smith, Alain G Bertoni

JMIR Med Inform 2017;5(4):e47

Primary Care Providers’ Views of Patient Portals: Interview Study of Perceived Benefits and Consequences

Primary Care Providers’ Views of Patient Portals: Interview Study of Perceived Benefits and Consequences

We conducted this study as part of a larger multi-component investigation of factors that facilitate or hinder the use of patient portals among low-income older adults [15]. The project is a collaboration of a large academic medical center, a state university, and a network of 16 health centers located across rural North Carolina. The project protocol was approved by the Wake Forest Baptist Health Institutional Review Board, and all participants provided signed informed consent.

David P Miller Jr, Celine Latulipe, Kathryn A Melius, Sara A Quandt, Thomas A Arcury

J Med Internet Res 2016;18(1):e8