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Web-Based Textual Analysis of Free-Text Patient Experience Comments From a Survey in Primary Care

Web-Based Textual Analysis of Free-Text Patient Experience Comments From a Survey in Primary Care

Detailed survey methods have been previously reported in the paper by Roberts et al [39], which are briefly summarized here. Following a recent face-to-face consultation between November 2011 and June 2013 with one of 105 doctors from 25 practices in six areas of England (Cornwall, Devon, Bristol, Bedfordshire, Cambridgeshire, Peterborough, and North London), patients were sent a questionnaire regarding their experiences of care. One reminder was sent to nonrespondents.

Inocencio Daniel Cortes Maramba, Antoinette Davey, Marc N Elliott, Martin Roberts, Martin Roland, Finlay Brown, Jenni Burt, Olga Boiko, John Campbell

JMIR Med Inform 2015;3(2):e20