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Exploring the Use of Pictograms in Privacy Agreements to Facilitate Communication Between Users and Data Collecting Entities: Randomized Controlled Trial

Pictograms that relied on established material design icons and used transparent symbols based on suggestions made by Berthenet et al [9], Vaillancourt et al [16], Mok et al [33], Spinillo [35], and Mayer and Law [21] for designing pictograms had the best reception. The ones that scored lower were the pictograms that used opaque symbols with pansemic meanings, which make pictograms harder to understand before they are incorporated into common knowledge [6,9,16,21,33].

Larissa Ugaya Mazza, Laura Xavier Fadrique, Amethyst Kuang, Tania Donovska, Hélène Vaillancourt, Jennifer Teague, Victoria A Hailey, Stephen Michell, Plinio Pelegrini Morita