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In advocating for technology and big data use through an equitable lens, Lee and Viswanath [1] argued for the need for health communication and informatics scholars and technology developers to pay attention to the 2 perennial problems: data absenteeism and technology chauvinism.
Data absenteeism refers to a situation where data from underserved populations are not represented.
JMIR Serious Games 2024;12:e47600
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Similar to a theme in the findings by Lee et al [5], many of our participants (11/15, 73%) also shared their experience of waiting several hours for just a few-minute consultation, particularly after public holidays and during the COVID-19 pandemic. In addition, they also encountered communication barriers and even felt discouraged from engaging in further communication as they felt pushed away by their health professionals.
JMIR Aging 2023;6:e43709
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