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Quality of Care Perceived by Older Patients and Caregivers in Integrated Care Pathways With Interviewing Assistance From a Social Robot: Noninferiority Randomized Controlled Trial

Quality of Care Perceived by Older Patients and Caregivers in Integrated Care Pathways With Interviewing Assistance From a Social Robot: Noninferiority Randomized Controlled Trial

An evaluation of a social robot conducting interviews using medical questions with community-dwelling older adults has been described in Boumans et al [17]. In a crossover study, 31 participants were subjected to a question-and-answer dialogue with the robot that included personalization and affective statements. Participants scored the robot’s subjective usability, on average, as 80.1 (SD 11.6) on a scale from 0 to 100.

Roel Boumans, Fokke van Meulen, William van Aalst, Joyce Albers, Marèse Janssen, Marieke Peters-Kop, Getty Huisman - de Waal, Alexandra van de Poll, Koen Hindriks, Mark Neerincx, Marcel Olde Rikkert

J Med Internet Res 2020;22(9):e18787