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Using Natural Language Processing to Explore Patient Perspectives on AI Avatars in Support Materials for Patients With Breast Cancer: Survey Study

Using Natural Language Processing to Explore Patient Perspectives on AI Avatars in Support Materials for Patients With Breast Cancer: Survey Study

Topics identified by BERTopic with k-means clustering and Key BERT. a Topic 0: these responses tended to be about the treatment pathway and how the video fit into it or the patients’ experience of how the staff or literature supported them. b Topic 1: these responses concerned the video content and the patients’ opinions on the information provided. c AI: artificial intelligence. d Topic 2: these responses concerned the AI presenter, its voice, and a few other technical aspects of the video, such as the subtitles

Eleanor Cheese, Raouef Ahmed Bichoo, Kartikae Grover, Dorin Dumitru, Alexandros Zenonos, Joanne Groark, Douglas Gibson, Rebecca Pope

J Med Internet Res 2025;27:e70971