%0 Journal Article
%@ 2561-7605
%I JMIR Publications
%V 2
%N 1
%P e12271
%T Prioritizing the Needs of Caregivers of Older Adults to Support Their Help-Seeking Process as a First Step to Developing an eHealth Tool: The Technique for Research of Information by Animation of a Group of Experts (TRIAGE) Method
%A Latulippe,Karine
%A Tremblay,Mélanie
%A Poulin,Valérie
%A Provencher,Véronique
%A Giguere,Anik MC
%A Sévigny,Andrée
%A Dubé,Véronique
%A Éthier,Sophie
%A Guay,Manon
%A Carignan,Maude
%A Giroux,Dominique
%+ Department of Teaching and Learning Studies, Laval University, 2320 rue des Bibliothèques, Quebec, QC, G1V 0A6, Canada, 1 418 435 8541, karine.latulippe.3@ulaval.ca
%K caregivers
%K aged
%K help seeking behavior
%K community-based participatory research
%K eHealth
%K telemedicine
%D 2019
%7 23.05.2019
%9 Original Paper
%J JMIR Aging
%G English
%X Background: Caregivers of functionally dependent older persons sometimes seek formal services to support their relatives. However, this process of help-seeking is complex. Objective: The overall aim of the study was to use a co-design approach to develop an electronic health (eHealth) tool to support caregivers in their process of help-seeking. This study presents the first step of the design phase, which aimed to prioritize the user needs to be considered during the development of an eHealth tool. Methods: A total of 3 groups of caregivers, community workers, and health and social service professionals participated in either a co-design session (1 or 2) or an advisory committee in 2 rural areas and 1 urban area. The needs identified in the academic literature and during a previous study were sorted (Technique for Research of Information by Animation of a Group of Experts [TRIAGE] method) by the participants (referred to in this study as co-designers) to obtain a consensus on those to be prioritized. Needs identified, grouped, and removed were ranked and compared. Results: Of the initial list of 32 needs, 12 were modified or merged, 3 added, and 7 deleted as the co-designers felt that the needs were poorly formulated, redundant, irrelevant, or impossible to meet. In the end, 19 needs were identified for the design of the eHealth tool. Conclusions: Many of the identified needs are informational (eg, having access to up-to-date information) and are probably met by existing tools. However, many others are emotional (eg, being encouraged to use the services) and offer an interesting challenge to eHealth tool development. International Registered Report Identifier (IRRID): RR2-10.2196/11634 
%M 31518269
%R 10.2196/12271
%U http://aging.jmir.org/2019/1/e12271/
%U https://doi.org/10.2196/12271
%U http://www.ncbi.nlm.nih.gov/pubmed/31518269